![]() ![]() We are a technology platform that connects patients with pharmacies to received prescription delivery service through delivery service couriers, like Uber. Hi zwang80! We're so sorry to hear about your experience using our platform. all cheating companies and disgusting as a new low. will never use bartells nor uber nor nimbles. customer service is hair to fake as no one teplies email and nobody answers phone. no wonder how your privacy is shared and no tracking is reliable as all parties are making profit over your privacy and take no responsibilities. even worse is nimble them resell your info to uber eats for the actual delivery. fine, paid Friday and nothing delivered by Tuesday noon. without consent i got msg from nimble as if non-free delivery is the only option to retrieve my prescription. So my medicine info ended up sold by bartells to nimble and nimble certainly has some disgusting agreement with local pharmacies to abuse patients records. We'd be happy to assist you directly at We are constantly working hard to improve our features, and we hope to serve you better. Hi There! We sincerely apologize for the frustrations you experienced with our app. And not sure where it goes wrong between the app and the pharmacy, but many orders have just vanished with no trace, never gotten by the pharmacy, and the few that have gone through have had major problems, like cannot select pickup, only delivery and delivery dates two weeks past the date selected in the app. You cannot just switch at will or manage more than one person at once. The only way to switch is if a refill link is sent to you for another person, then the entire thing is linked to that one person. Only one person can be linked to the app, e-mail, or phone number, and only that one person’s meds can be managed, ever. As a parent with a spouse and multiple children, all of us with multiple prescriptions, this app makes it completely impossible to manage a family’s medications. Impossible for parents to manage kid’s prescriptionsĪbsolutely awful app, terrible design. We appreciate your candid, detailed, review. In fact our app now lists the date when the medication will become available. We've addressed the refills issue that you raised above, so that medications automatically go out on their first available date. Hi roovolution, Thank you for sharing your experience. Sometimes courier would accept the signature by our front desk staff, sometimes not.Įventually it became such a hassle I moved everything back to Walgreens. It would warn me that they tried to fill too soon, but it wouldn’t retry so I often had to submit a request ticket to get things moving.ĭelivery notifications were helpful. Prescription status inside the app is confusing. From the beginning there were issues, I eventually had to call support to get setup. I signed up at the recommendation of my doctor. Note that I live in California, this type of service might work better or not be available at all in other states. Before I delete this app I’ll write a few quick thoughts. ![]()
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